App logo

Smart Dining

Restaurant OS

Service
Orders
Grow
Promotions Discounts
Support
Help & support View service requests
-
UserEmail not available

Help & support

Read guides and FAQs here; submit tickets when you need hands-on help with your account.

Overview Release notesNew requestMy tickets
Browse topics
  • Getting started
  • Legal & compliance
  • Account & organization
  • Restaurant setup
  • Menu & items
  • Orders & cart
  • Reservations & scheduling
  • Pre-ordering (dine-in)
  • Payments & fees
  • Devices & hardware
  • Reports & analytics
  • Settings & configuration
  • Troubleshooting
  • FAQs
  • Best practices & guides
Help website

Guides outside the app (new tab).

Help website →
Help home/Orders & cart
Home > Support > Category > Orders Cart
Orders & cart

Pickup, curbside, dining room, delivery—find tickets fast and fix payments or comps.

  • Live Orders hubEvery digital ticket—pickup, curbside, dine-in, delivery—lands here so expo and managers see one queue instead of four tabs.Open guide →
  • Order channels (pickup, curbside, dining, delivery)Channels may have dedicated lists for faster triage—use them when your volume splits clearly by handoff type.Open guide →
  • Order details & adjustmentsOrder detail surfaces line items, payments, and operational actions your role allows—use it as the system of record for a ticket.Open guide →